Returns and Exchanges

Return Policy

We want to ensure that you are completely satisfied with your purchase. You may return your order for a refund. Julian Fury accepts online returns of non-sale, unworn/unwashed merchandise with original tags attached within 30 days of your order receipt. All refunds will be applied to the original payment method.  If you return a package that does not met this criteria, it will be denied. All denied returns will not receive a refund and will be forfeited. For more information, please contact our customer service department.

Holiday Extended Return Policy
In time for the gift giving season. Orders placed Nov. 5th through December 24th, 2008 will be eligible for return as long as the return package is postmarked by Jan 24th, 2009. For orders placed after December 24th, 2008 our normal 30-day return policy will apply.

Express Exchanges

Instructions
Need your exchange fast? Please call us and tell us that you want to do an express exchange for your original order. We will order and charge you for the new merchandise, waive your Shipping and Handling (S&H) fees and send it right out. While you wait for your new order, send us back the original merchandise and we’ll credit your account once we get it. Please note that Express Exchanges are not available for store purchases.

How to Return

Instructions
Our return process is convenient and easy. Included with each purchase invoice is a return form with a prepaid USPS return shipping label with a return delivery confirmation sticker.
1. To ensure accurate processing, please fill out the returns form included in the box of your original purchase. There is a section for return items and the reason for your return. Include this in your return package.
2. Using the prepaid USPS Merchandise Return label included in your original order:
• Fill out your name, address, order number and affix squarely onto the address side of your return package.
• There is a green colored “Delivery Confirmation” sticker attached to this instructions sheet. Remove this sticker and place it near your “Merchandise Return Label” on your return package.
• To ensure we receive your return properly, include your original order receipt inside your return package; indicating the item(s) and the reason for your return.
• Drop your package in a secure mailbox, give it to your postal carrier or take it to your local post office.
• Your package will be returned via U.S Priority Mail. Once we receive your return, we will deduct a $6.95 fee from the return balance due to account for the return postage.
• The prepaid return label is optional. You are free to use your own return services at your discretion. We recommend you use a service that you can track and one that offers insurance.

Return Address
If you are not using the prepaid return label, make sure you send all online returns to:

Attn: Online Returns Warehouse
Original Order # ______________
142 n milpitas blvd #261
ca 95035

We recommend that you choose a shipping service that allows you to track your package and that you insure your package.

Store Returns
You may choose to return any item that you have purchased online at one of our Julian Fury store locations within 30 days of your order receipt. Simply make sure you bring a copy of your original invoice that was included in your order package. We can not accept returns without your original invoice. Your return will be exchanged for a Julian Fury  gift card good at any of our Julian Fury store locations.

At this time we cannot accept store purchases returned to our online returns warehouse.

Return Notifications
Once we receive your return package, you will be sent an email notifying you of your return. Please note; that this email will be sent to the email address as provided on your original order.

Your return credit will be placed on the original form of payment and will appear on your next statement (generally 10-14 days depending on your bank).